Getting Started with IMMotion Cloud

Modified on Mon, 15 Sep at 4:05 PM

Getting Started

Getting started with IMMotion Cloud is quick and straightforward. In this guide, we’ll walk you through the first steps, adding a device to the IMMotion Cloud. By the end, you’ll have a device securely connected and ready to monitor, giving you a solid foundation for exploring the platform’s full capabilities.

1. Create an account.

To begin, you will need an account for the cloud platform. You can do this for free without having to give any payment details.

1a. Press the 'Create free account' button.

The button is highlighted in the image below. Once you have pressed the button, a pop-up will appear where you need to enter your email.

1b. Fill in your email.

Enter your email address twice to make sure there are no typing mistakes. Then press Confirm, and you’ll receive a confirmation email in your inbox so you can continue with the next steps.

1c. Confirm email.

Check the inbox of the previously filled in email address, to find the confirmation email for the IMMotion Cloud. This email contains a link which you will need to visit.

1d. Set your password

Set a password for your account (1). The password must meet the following requirements to ensure the integrity of your account:

Password must be at least 8 characters long
Password must include at least one uppercase
Password must include at least one lowercase
Password must include at least one number.
Password must include at least one special character
Passwords must match

Before you can set your password you must select the checkbox (2), by selecting this checkbox you agree to the IMMotion privacy statement.

Once the password is set correctly, you will receive a pop-up notification saying you successfully finished the create account process. This time you will log in automatically. Next time, you can follow the step below to login.

2. Login using your email and password.

To log in, please fill in your username (your email) and your password. Once you've filled in these details, click on the 'Sign in' button, highlighted in the image below. If you've entered the correct combination of username and password, you will successfully be signed in.

Normally, after logging in, you’ll arrive at the dashboard page. Since there are no devices linked to your account yet, you’ll be redirected to the claim page instead, where you can follow the steps below to add your first device. Once a device is connected, your dashboard will show its status and activity.

3. Add a device to your account

You add a device by so-called 'claiming' it to your organization. This process works the same for all types of devices except for 'USB-People-Counters', to claim these to your account you will need to upload its data on the import page.

Once a device is claimed to your organization, only users from your organization can access the data.

Starting point: https://app.im-motion.net/claim

3a. Fill in the device ID

To claim a device, it must first be identified. Once identified, the device will be claimed to your account. Identify your device by filling in the devices' ID in the field highlighted below.

Note 1: The device must have given data before it can be identified.

Note 2: The device ID can also be labeled as 'Device EUI' or the MAC-address, depending on the device type.

aimed to your account. Identify your device by filling in the devices' ID in the field highlighted below.

Once the device is identified and is claimed to your organization, the device will become active (as is shown below).

3b. Give the identified device a name

To make it easier for you to identify the device in the future, we recommend you to give the device a clear and recognizable name. If you have multiple devices, do not give them the same name, as it might get very confusing for you. Press continue to finish the claim and save the device name.

After this, the device name is saved, and you can choose to either claim another device or to head over to the device details.
evice details

3c. Claim a USB-People-Counter

To claim a USB-People-Counter, head over to the import page by pressing 'Import' in the sidebar (on the left).

The device will be automatically claimed the first time you successfully upload a file on this page. To do this, upload a .mem file generated by the USB-People-Counter (connect a USB stick to the device using the included cable to obtain the file). You can upload the file by either dragging and dropping it onto the screen, or by clicking “Choose Files” and selecting it manually.

4. View data on the dashboard

Now, when you visit the dashboard, your data will be visible.

4a. Functionalities on the dashboard

The dashboard might be a bit overwhelming with functionalities. In the image below sections have been highlighted, these highlighted sections are explained below the image.

Navigation: the sidebar is used for easy navigation between different pages, the page you are currently on is highlighted. With the free version of Cloud you can visit:
1. Dashboard:
Search: this search is used by admins to search devices (and more) to quickly navigate to its settings.
Item select: use this select to switch to another devices' data display. The dashboard will show the data of the selected device.
Date select: use this date-select to set the date of which the data should be displayed.
Period select: the period select sets the range of data with a pre-determined interval.
1. Day: has an hourly interval
2. Week: has a daily interval
3. Month: has a daily interval
Download data: press to download the data into an .XLSX file. The the interval of the data is determined bij the period selection (5).
Notifications: click to view the status of the selected device. This is only visible when there is something wrong with the device.
Dropdown: click on your name to drop the dropdown. This dropdown contains the following:
1. Profile: click to navigate to your profile/personal settings
2. Support: click to navigate to the support page
3. Logout: click to log out of the Cloud environment
Chart functions: there are a couple of functionalities built into the chart, from left to right:
1. Stack: stack the counts to see the total amount of counts together per interval
2. Zoom: click on the icon, then make a selection of the chart, the chart will then zoom in to that selection. Note: you can also use your scroll wheel to zoom in and out of the chart.
3. Zoom reset: click on the icon to return to your previous zoom
4. Save as image: click on the icon to download the current view of the chart (including the zoom) as an image.
Date slider: click on the arrow to move trough time.
Active sensors: In this case the device count has 2 active sensors, one to count in-going (Counter A) movements and one to count out-going movements. Click on either one to temporarily hide it from the chart, so you can only see the in- or out-going values.
Heatmap: when you scroll down the page, you will find the heatmap.
Help: click on help to get some help about te current page.

5. Helpful information

Here is some more possible helpful information to help smoothen your experience with the IMMotion Cloud Platform

5a. Active/inactive/archived devices

Devices can have 3 active types with each their unique meaning:

- Active: your device is active and stores data as it should be.

- Inactive: your device is not storing data into the cloud, data that is already stored is still available to you. You can turn your device back to active on the devices page.

- Archived: your device is not storing data into the cloud and you can no longer turn in back to active. The data you had is still available. This status should only be possible if you no longer posses the physical device.

5b. Premium Cloud

For just a small price you can upgrade to the Premium Cloud (on request). The Premium Cloud has many more features that you can use to manage, share and view your data. Some key features are listed here:

Multiple users with different roles
Unlimited data access
Grouping devices together
Occupancy calculation
Notifications about device status
Personalized dashboard