Adding a device (datasource) to your Cloud Environment

You can add a device by so-called 'claiming' it to your organization. This process works the same for all types of devices except for 'USB-People-Counters', to claim these to your account you will need to upload its data on the import page. Once a device is claimed to your organization, only users from your organization can access the data.

From the cloud platform's perspective, your device is treated as a data source. Its connection to the cloud ensures that your data is continuously collected and made available on your dashboard. To keep your data flowing reliably, it's important to perform regular maintenance on the physical device. This includes checking its connections, ensuring it is powered correctly, and keeping it in good working condition. Proper maintenance helps prevent interruptions and guarantees that your dashboard always reflects accurate and up-to-date information.

Starting point: https://app.im-motion.net/claim

Fill in the device ID

To claim a device, it must first be identified. Once identified, the device will be claimed to your account. Identify your device by filling in the devices' ID in the field highlighted below. 

Note 1: The device must have given data before it can be identified.

Note 2: The device ID can also be labeled as 'Device EUI' or the MAC-address, depending on the device type.

aimed to your account. Identify your device by filling in the devices' ID in the field highlighted below. 

Once the device is identified and is claimed to your organization, the device will become active (as is shown below).

 
Give the identified device a name

To make it easier for you to identify the device in the future, we recommend you to give the device a clear and recognizable name. If you have multiple devices, do not give them the same name, as it might get very confusing for you. Press continue to finish the claim and save the device name.

After this, the device name is saved, and you can choose to either claim another device or to head over to the device details.
 evice details

Claim a USB-People-Counter

To claim a USB-People-Counter, head over to the import page by pressing 'Import' in the sidebar (on the left).

The device will be automatically claimed the first time you successfully upload a file on this page. To do this, upload a .mem file generated by the USB-People-Counter (connect a USB stick to the device using the included cable to obtain the file). You can upload the file by either dragging and dropping it onto the screen, or by clicking “Choose Files” and selecting it manually.

More help needed?

If you're having trouble adding your device to the cloud, don't hesitate to reach out to our support team. We're here to guide you through the setup process, troubleshoot any issues, and make sure your device is connected smoothly.